Leider habe ich mich von einen sehr günstigen Angebot locken lassen und gleich einen VPN-Vertrag über 2 Jahre abgeschlossen. Nach über einem Jahr Erfahrung mit Ivacy kann ich davon nur abraten. Die beiden entscheidenden Gründe: Die VPN-Verbindung unterbricht immer wieder, ohne dass man davon was mitbekommt! Wer seinen PC mal für wenige Minuten aus den Augen lässt, der stellt wenn er zurückkommt manchmal fest, dass man wieder ohne VPN im Netz hängt (unabhängig von der Verschlüsselung)!! Das geht gar nicht!!! Die Option, dass sämtliche Verbindungen blockiert werden, wenn VPN unterbrochen wird, findet sich nicht mehr nach dem neusten Software-Update. Der zweite Grund: Die IP6-Adresse wird durchgereicht!!!!! Die Option "IP6 Leak Protection" funktioniert nicht!! Alleine die beiden Gründe reichen mir und ich lasse künftig die Finger von Ivacy. (System: Win 10)

Benutze diesen VPN seit nun gut einem halben Jahr. Mir war dieser vorher unbekannt und bin über deren Angebot in der IOS App upcoming darauf gestoßen. Umgerechnet 18€ für einen Lebenslangen VPN Service, da habe ich dann blind zugeschlagen. Am Anfang war ich noch ein wenig entäuscht, da deren IOS App regelmäßig abstürzte, doch die updates kamen und damit auch ein stätig besserer VPN Service. Bin bis jetzt begeistert!

Hallo, ich wollte mir eine günstige VPN für einen Amazon Fire TV Stick besorgen und bin auf Ivacy gestoßen. Nach dem ich gelesen habe das diese eine 7 Tage Geld zurück Garantie haben dachte ich mir das kann man dann ja mal Testen. Innerhalb von 24 Stunden muste ich festellen das die Software auf einem PC wunderbar Funktioniert und auch schnell ist aber für den Stick nicht zu gebrauchen ist. Mal davon ab das man auf Umwegen die Ivacy VPN installieren muss, bräuchte man einen Touch TV um sie vernünftig zu bedienen. Ja ich habe auch "Maus" Apps benutzt um eventuell die VPN doch noch zum laufen zu bekommen bzw mich überhaupt mal einloggen zu können. Nach mehreren EMails hin und her muss ich jetzt Paypal einschalten und hoffen das ich mein Geld zurück bekomme. Wer es für den PC nutzten möchte könnte eine gute günstige VPN gefunden haben, aber wer es für den Amazon Fire Stick nutzen will sollte die Finger davon lassen. Bevor ich es vergesse, einen Router habe ich auch nicht, habe ine Box von meinem Provider auf dem ich leider nix installieren kann und somit die Option Router auch wegfällt. Also diese Firma kann ich leider nicht empfehlen. Leistung ist allerdings OK. Support lässt zu wünschen übrig.

Nach längerer Benutzung von Vypr VPN Premium,auf fünf Geräten von uns ziehen wir ein Bilanz.Wir müssen unserer Meinung revidieren,Vypr ist stabil nur mit 160bit zu betreiben und damit fallen einige Funktionen aus!!Mit 256bit und Chamäleon,zu hoch verschlüsselt und die Verbindung ist nicht stabil!Auch eine bessere Portanpassung brachte letztendlich nichts.Server muss man sich genau Aussuchen, Deutschland läuft ganz schlecht.Warum!?Wir sind hier in westlichen reichen Industrie-Ländern und die Netze sind überlastet!!!Die Verschlüsselung ist zu hoch,dazu kommen noch andere grandiose Ideen,die alle dazu beitragen das z.b. VPNs kaputt gezüchtet werden!160bit kann keiner hacken und am besten sind 128bit von Sicherheit und Stabilität bzw.Schnelligkeit ,mehr braucht​ keiner!!!Das ist nicht nur meine,ehrliche Meinung!Kill Switch,blockieren gefährlicher Seiten, v.g.Wifi Netze,ich möchte dazu sagen(lassen sie es besser)!!

They have sufficient servers around the world and their prices are quite reasonable. This is the second upgrade for ivacy. Probably I will extend the subscription if the price policy and the quality are ok.

I am impressed, it works well and I would recommend it to anyone. The support is immediate and they always provide me with a workable solution.!!!

Connection was failing even after logging in. Uninstalled and reinstalled and still the same issue. The tech reset the password, then it started working.

Fast,and very good tech support.BBC iPlayer app works for Fifa 2018 In addition, Ivacy provides excellent customer service that’s available 24/7. It is cheap. Thanks you very much. Keep up for good work.

Tevez solved my problem . as I am not an IT person , he oversaw the problem and first tried to troubleshoot it step by step , as i was not able to carry out the instructions , he handled it remotely and doing good job of it . Thanks again Tevez

I like it a lot. I can watch netflix US any time and it's very user friendly. And I like their support chat. Tevez was really helpful and answered all my questions and solved a problem i had. Im so happy with this service. I totally recommend it. Unfortunally it doesn't work for Netlfix UK nor BBC but having the chance to watch US netflix is really wonderful.

I can't connect to the VPN after I finished setup,when the current time in my city was about 23:30.I thought 24*7 service maybe just a slogan,till I chatted with Tevez who is very patient ,professional,and solved my problem,now I can surf the internet freely. You can get five-star service just with a small amount of money!

Ivacy is a powerful and easy to use VPN service I have enjoyed for several years now. Incredible pricing, easy yet powerful features you can customize to your needs, honest and true no logging policy, but most importantly best customer service out there!This means you Tevez! (greatest rep ever)

After renewed my subscriptions to 1 year, I was not able to connect my VPN. However, with quick response from customer agent (Tevez), I was able to get the VPN up running. It is a very great customer service that IVACY had provided so far.

They have never let me down and customer service is excellent! Tevez not only solved a problem I was having with connecting to a server..... he directed me to a different one that actually was 13Mbps faster. Thank you.

I use ivacy everyday and I haven't had any issues that their excellent support staff couldn't fix. The staff is very fairly and knowledgeable. It is a very easy program to set up very easy to follow and support staff is right there is when needed.

I had a couple of questions regarding the service. The response rate of their customer service is impressive. I got 3 answers within 15 minutes. All my problems were solved with good solutions to my problems.

I had a few questions for Tevez who was really helpful. I needed to know about the lifetime offer and the NAT firewall. His answers were to the point and very informative. Outstanding service Thanks.

I have been using Ivacy VPN for over a year. It always worked well and had good speeds. Only had one issue but Tevez reset my password in like 3 minutes from coming to their website. Amazing support!!!

I have been using Ivacy VPN for over a year. It always worked well and had good speeds. Only had one issue but Tevez reset my password in like 3 minutes from coming to their website. Amazing support!!!

I have been with Ivacy for just about a year now and very happy. Budget pricing with top performance and even HD Streaming! Great support always happy to help. Have been assisted by Tevez (cool guy!) :) Keep up the good service!

I had a small issue with setting up the vpn manually on my macbook. I used the online chat and I was assisted by Tevez and he was able to solve the issue within minutes. Very satisfactory service and would definitely recommend ivacy to others.

My Account had a billing glitch that blocked my ability to connect to Ivacy Monitor and also the Ivacy website. Tevez, a support tech, corrected the glitch within 5 minutes on the online chat support. Thanks

Ivacy has an excellent service support and a great staff. The application runs good and flawlessly, windows tested and used only.

While using Ivacy VPN for the last few months I've experienced the following: - High CPU load when using their client (>35%) - Frequent drops - Frequent DNS leaks When requesting a refund it was denied and detailed logs presented as evidence. Stay far far away from this company!

I started out with the one month plan since I´m not big on committing to the unknown -which Ivacy was for me- but after six months or so I've switched to their two year plan and I'm really satisfied. Like I said, good speed, no problems.

Fast, very affordable and easy to use. No problems using it in the Middle East. Able to watch High Definition videos with no interruption. Highly recommended to my friends. Great VPN with excellent customer service.

The support adviser franklin was excellent, talked me through a number of different options, the problem was windows 10 not IVACY VPN. All working fine, good speeds and excellent support team..... Thank you for your help

Ivacy VPN is easy to use with a smooth interface and loads of options for your VPN. At any time I’ve needed something sorted, they are always quick to help with any issues using the online chat. Recommend.

Worked very well through the live-chat support by Franklin, after the online purchase and payment through paypal didn't work directly. So Franklin send me a link for direct payment. Use of the service self explaining.Thanks a lot!!

I am a novice when it comes to this and had questions setting it up. I clicked on the chat support and the technician was able to get my issues resolved quickly! I love that the chat support is easily available. Thank you. I would definitely recommend to a friend.

Tech was able to remotely fix my problem. He is absolutely amazing. The vpn has worked fine for a while. I don't have any bad issues with it I am completely satisfied I always feel safe using it. The support is beyond good.

Had an issue with connecting, but Tevez was brilliant with his help. He was patient and fixed my problem in a very polite and helpful manner. The issue appeared to be with a version of IVACY I had installed. All fixed and am very happy. Thank you

Compliment from the Netherlands, best Service ever ! I had a problem with indonesian server and Ivacy chat service helps me step by step till all the problems were solved. Thank you again so now i can view the indonesian live stream tv again.

I use ivacy on my openvpn router. I have done multiple dns leak test and all came back to what they claim, Speeds have been great and have yet to notice and service interruptions. Overall I am happy with service and support team that helped me install my new VPN router. Thank you Ivacy

I really hope that Ivacy can make it easier for mac users when they are installing the application. By the way, I really want to thank to Tevez, for helping me solve the installing problem the whole night. God bless him!!! Thanks for his patience and his knowledge on computers. He got my trust back to this application and this company.

Having grown up in non tech era, was impressed with Ivacy's understanding of my issue. Their patience and complete explanation of what I needed to do with screenshots and written instructions was very much appreciated. From someone who is getting on a bit in the years.

Ferguson was brilliant with his quick understanding of my enquiry. His prompt attention to detail and response was appreciated and I could respond easily with the links provided. Well done Ferguson.

We had some initial issues with proper set up due to our own techtardacy, but the online chat dude known only as "Tevez" dialed us in like he was Superman or something. So mysterious and yet so cyber-strong, a digital "man of steel" who rescued the day and then sent a pic of himself leaping over a tall building! Bravo Tevez!!!

The Android App is very slow in every regard from actually loading to searching for fastest server to making a connection. Long distance servers are next to useless slow ping times and slow download rates. Open vpn manual setup is no better, given only slower tcp protocol is used. Got a lifetime subscription but not worth it. No idea how this vpn gets good reviews.

Had some issues setting Ivacy on my Honor X6 cell phone. Despites nothing seemed to work, Andrew from help-desk kept on trying (even when I was about to give up). And now it works like a charm! A friend recommended Ivacy to me. I will now recommend other friends to Ivacy. Many companies offer VPNs. Ivacy adds service to it.

Seems to be just as good as any of the other big name company's, they have a good price and a fair amount of locations. Usually have no issues with them, seems reliable, connections don't seem to randomly drop or anything like that.

First time i think its not working anymore but after trying to contact service, now It's perfect to watch Netflix without care about blocked from ISP and fastest connection for streaming video. Thank you Ivacy

I did try lots of VPN providers and I really like Ivacy, it helps a lot in my work because it is fast and also stable 100% of the time. I do recommend for everyone who is in need of a real service to not only secure but also to enjoy your speed connection.

It didn't work but then I contact them and they gave me steps to fix it and now it works thanks to them, I can use skype now I hope. You guys all try this vpn it's worth it, trust me guysss

I was initially unhappy about the vpn speeds but chatted to Franklin on the live chat who was able to assist. Can confirm he did indeed help me out and was friendly in doing it so. He directed me to various servers for different uses and as a result I was able to enjoy Netflix and other streaming services lag free.

Ivacy connects very well and fast, and the support with online chat is outstanding. I had problems connecting (for the first time in two years), within 2 minutes I was up and running again. No password needed, just my email. The online support even asked if there was anything else he could do.

I did a 3-day trial for very low cost to see if ivacy would really work like they said. Not only did it work, but the 3 LiveChats I had were instrumental in getting me started. Just excellent, courteous, knowledgeable and professional -- but also friendly and they made this FUN! Plus it is working with all the connections I need globally -- I've already tested in 2 countries in 3 days! I highly recommend IVACY!

I'm a relative newcomer to the Ivacy VPN party but I must admit it's been great. There were a few minor hiccups as far as being able to log in to the service in the beginning. However, I was able to get a hold of customer service via chat and a friendly rep was there every step of the way. The issue was resolved and it's been smooth sailing ever since. Now they've made a Chrome extension available for extra security while browsing or downloading files. Great idea! This is a first for me. These guys really overdeliver. I cannot recommend this service highly enough!

Ivary is a really fast VPN app. I've just bought it. It took me not much time to set it and use it. The connection is very fast and stable. It's not too expensive as well. In a word, this is a really nice app.

I had problems streaming Netflix with this VPN. They have a very good support service guided me through step by step and it worked on both phone as well as computer. Also offered me a good deal on upgrading my subscription.

It's early days but I'm very happy. Best feature has been the speed. Connecting to a US server that has been much faster than with other VPN's I have tried. They have a good app which will install on a Fire TV though a mouse is necessary to set it up. Customer support has been excellent via chat.

I'm using ivacy on my laptop and phone and it works flawlessly, with good connection and download speeds! Plus they have pretty responsive customer support available 24/7 that's really something not every VPN provider is offering.

This VPN has great support and is very quick on fixing issues, they fixed all my problems in less than 15 mins best vpn tech, i could recommend! Their people are also very kind and understanding with everything and makes everything super easy. THANK YOU IVACY!

I've contacted the chatsupport already twice. Got fast replies, very good help, and kind customer service, i'm very pleased with the customer service. I had some issues under Linux and Windows,and got professional help very quickly. Thank you very much.

My support agent Franklin was particularly good... Patient and resolved my hardware issue professionally and obviously with in depth understanding of the product he was supporting. I recommend this service without reservation.

The welcoming, patient and professional service delivered was actually a very pleasant surprise. Having previously used another VPN service (much more expensive) this service's support was comparable if not better in many ways. Thanks Ivacy.

Amazing help and instant support by Franklin. My VPN was not working my my iPhone and now it started working by Mr. Franklin assisting me in configuring a VPN manually on my iPhone. Very well and great support. Keep it up team.

Chrome Extension has been promised like a year ago, my subscription is about to expire and no extensions to date. Pure promises, not to mention slow Torrent download. It's frustrating because the feature I use most is missing, this company has been working for a dumb extension for a year how funny is that?

From my experience, Ivacy is very fast so far. I barely notice any difference from before connecting. The customer support chat is always available and very informative. They even help me remotely twice. Nice VPN service.

I had difficulties to login via my app but Felix (who I communicated with via chat) was patient, supportive and professional. In the end, all is now well. Thanks, Felix. I observe mixed reviews online but from my experiences I am happy. I am not a blogger etc, but appreciate not having multinationals monitoring my every move to build a database for commercial gains. It is impossible to stop all monitoring but willing to limit the access they may have. Ivacy currently meets my needs.

Franklin was my assistant, and he was wonderfully helpful. I allowed him to remote in, even though I was wary of that, but in a few seconds he had it working like a charm, Thanks Franklin I had used another VPN but was never able to access sites as I live outside USA and this app really works.

Ivacy is awesome, I can access Netflix USA from my country (outside US) which is my main use for having Ivacy for me. Support is really good, and they have always been very quick and fixed my issues. I have had Ivacy for nearly two years and have no intention of changing.

Good patient customer service and able to help out online in real-time. The service is reliable and the dashboard is a useful tool. It would be nice however to have an Internet Kill Switch across all operating systems - Windows as well as Mac.

Ivacy is just the best VPN service out there. I had a problem which I contacted the online help. I was helped by Franklin who speedily resolved my issue by providing the exact help to my problem. Thank you Franklin and keep up the good work.

So far Ivacy has been easy to set when shown the right direction to start from by all the support staff that I have encountered, Franklin being the most recent. I have managed to secure a good deal, and paid for the 5 year plan. So far all is working as it should. I will Update through out the year to see if it's still the right decision.

Bought their lifetime package. Guess what, it worked earlier in the day. After that, nothing works. They have servers in many many countries.. Freaking awesome. But none which I specifically selected works. Tried on both Android and IOS. They just won't connect. The good news is their "Automatic" server selection works. Works as in it says connected but there's no internet traffic. After spending 30 minutes of my time, I managed to get it to work once with a connection to a Singapore server. Awesome!! Just once. This is more of a confession, the fact that I am so dumb to buy something like this. Not cool. Good lesson though.

Easy to install and handle. Connects very fast. Browsing through the VPN is very fast with no latency. Support is quick and responsive when in need. I recommend Ivacy VPN to anyone who asks for VPN, for example among my friends and family. I never had problems with the service.

This VPN is Fast and secure They have great customer support 24/7 I have been with them for some time now. Whenever I have encountered a issue they were able to help me almost instantly and resolve. Includes some great features such as the kill switch and able to tunnel your traffic

Franklin helps me a lot in answering my questions about DNS leaking. I was worried about DNS leaking because the results shown on some DNS leak testing websites were upsetting. I got response in less than one minute after posting my questions to Franklin. It was really impressive! It turns out the DNS servers are cloaked by Ivacy and thus leads to false results on DNS leaks. I feel much safer with Ivacy now. Thanks for Franklin's help!

Franklin was wonderful. I am a total novice with VPN's, I have had my account with you since 29.03.17 and have rarely used it as I had no idea of how to set it up. Franklin had it up and running for me in a minute!!! Now I feel safe on my computer. I just wish I had not waited so long to ask for help!!

The customer support guy who's name is Franklin, helped me go through my problem because I couldn't connect my VPN. He patiently, gave me the solution. Since I couldn't work it out. Then, he fixed the issue that I have been having remotely. He is really good. Highly recommended!

I've been with Ivacy for 4 years now, and besides it's being really cheap (for the service, and support). I'm not too big of a fan of their windows client but it works, so i guess that's fine! I get really great download and upload speeds (i have a glass fiber connection) and easily get 10mb's per second! I'd definitely recommend Ivacy to friends and family.

My fellow soldiers and I have gone thru many VPNs to get amazon video to work with no success. After a short chat with Franklin at customer service, he was able to get the app working, prime unblocked, and improved the lives of many soldiers far away from home!

Very easy to setup, excellent bandwidth. Customer Service - only dealt with online chat - extremely prompt and knowledgeable, fixed issues i had in minutes. # of times used: 1 Platform: Ubuntu 14.04 Will update review IF my opinion changes as I continue to use Ivacy.

I got professional assistant trouble shooting using team viewer that deal with Chinese "great" wall. Turns out, the desktop application for people in mainland Chinese need to go a lot more extra steps to get VPN set up and running. Felix is my hero.

I have an older Mac and could not connect to Ivacy VPN. I used the online chat and the representative named Ferguson helped. He was very patient and kind. He used his expertise too quickly to get me connected and answered all of my questions. Thank you so much Ferguson. You saved the day!

The most impressive experience I have is the support of Ivacy. Whenever I encountered any problems they would just reply to you promptly, helpful and friendly, especially Felix I have to say, he has been helping me several times and he is patient. I would always recommend to my friend for this VPN service.

Ferguson is the best support guy ever. He helped me setup openVPN on pfsense router. We did this fairly quickly and he made it seem simple. The service is great and the price is better. I would definitely recommend this VPN over others.

I had problems watching the BBC iplayer, but thanks to Franklin the problem was solved and connection made. He got it sorted using Team Viewer and he was very patient and courteous.Thanks for the help.

Ivacy VPN is a great service and it has a wonderful online support 24*7. Especially a tech support person named Franklin is wonderful. He helped me when I faced a trouble installing the app on my windows. Thanks a ton to him.

The service is very Nice. Security is good. Lots of servers to chose from. Strong encryption. Good up time. And the best part is Customer service. They are always there to help you. I was helped by Franklin regarding an enquiry and my problem was resolved.

Works great, I mostly use it to watch movies online when Im traveling or so. Bought the lifetime deal after a year trying it to see if I would like it. Their support is nice and quick as well, so you'll be in good hands.

Had a total unrecoverable crash earlier in the week, contacted Ivacy for re-installation....Franklin (support) walked me through for a smooth fix. Great software, fantastic support! With today's world, it is unfortunate we have to mask our IP just to browse with no worries. Ivacy has stood up to all claims and provides excellent protection even with standard usage. Middle to advanced user here.....appreciate common sense software.

I had a problem with accessing BBC iplayer from outside the UK but felix was very patient and helpful and he helped me step by step to fix the problem and now my VPN is working perfectly thank you. Felix

The product works perfectly, and the assistance I got from Franklin, their support agent, was superb, quick and efficient. I have renewed my subscription for the next five years, and is looking forward to a future of secure and private online travels.

The couple of instances that I have had direct contact via the chat window, have been excellent. Understanding help desk operators, who are polite, quick, and knowledgeable. All my problems have been solved quickly, professionally, and happily.

I signed up with Ivacy VPN today and it couldn't have been easier! Franklin assisted me with a few sign up issues and sent me clear instructions to set up my account manually. I'm not a real tech person at all and found it very easy to follow. Thank you

After looking lots of VPNs I choose Ivacy VPN. It has local servers in my country and it provides me nearly no speed reduction. I can easily reach blocked sites in my country. It has multi devices support which is very crucial for me. It is very easy to use with good user interface. Global server's speed is good too, so i can easily watch Netflix. The thing i most like is the support, the support agent Franklin helped me through everything from subscription to connection issues. He was very kind and helpful. I recommend Ivacy if you look for a good and simple to use VPN with a very helpful support.

The online Support Representative is so nice to provide assistance which has strengthened my confidence in IvacyVPN. But unfortunately, the app of which I downloaded it from (App Store) could not work in Mainland China, thus it's very helpful if your developer can work on this issue.

When I had issues with my app, I talked to Ferguson who solved my problem in a manner of minutes and was professional and polite the whole way through. I look forward to continuing to use the service for the immediate future.

IVACY VPN works great, Had issues with connection, submitted a ticket using ticketing system, There was a quick response from them. I was contacted by Franklin who set up a remote session and was very helpful. He resolved the issue on Android and Windows systems.

I had a problem using streaming services whilst using Ivacy and one of their customer support agents, Felix, was incredibly helpful and assisted me in resolving it. Good step-by-step instructions for those who are not familiar with using VPN services.

Great support, and the best price for what you get. I live in Texas, and had used a few VPNs before, but wanted to be absolutely positive I was safe. Highly recommend them. I think I get a copy of the support ticket in my email, so that I can make sure I set it up right every time.

just purchased Ivacy. Getting into it and had excellent support out of Ivacy in coaching me through the technical details of setting up and dealing with connection problems. All resolved! Really good service. Thanks, Shane

Hi, I have been getting ridiculous speeds in Australia since I had the account for the last 9 months. Have tried firewalls, changing protocols and etc...etc... Even tried different broadband connections with Android devices as well. No go... :-( Finally contacted Ivacy support and given a bandwidth sharing lesson.... Pretty much been told to sod off !!! If Ivacy cant keep up with the bandwidth requirement, upgrade their servers or bloody refund the money !!! Total rip off.....

Ivacy VPN has worked very well for me. I am using it on Windows 10 and iPhone. Their customer support is outstanding. Franklin in in particular helped me resolve an issue. I had many questions & they always answered me quickly. I feel better now that my data is all encrypted, even in public wifi spots. Ivacy is very economical. Your ISP will be hidden and you can choose to route your data to any of their many countries' servers. I am so thankful to have this service.

I Signed up for the 30 day trial for around $12 monthly just to test it for a few days - Installed the software instead of using the built in feature of Windows 7-10 of adding a vpn and it really sucked, like really bad! I tried connecting to about 7 different servers, rebooted two or three times, couldn't get it to connect to the server I wanted to, with plenty of options to choose from, it would mostly always redirect me to somewhere in Russia, when I clearly chose another location. There are around 3 support reps ~ Andrew, Ferguson, and some other person I am sure knows more than the other two reps and the reps on live chat are the same via email! They say they can't cancel because they don't have access to your account, however clearly they do. I disputed the charge about 6 days ago, and haven't heard anything back since. I emailed them back demanding a refund, and will be reaching out if they have a BBB rating as a D/F. DO NOT TRUST THIS COMPANY!

I have been using this for 1 year now and I am so happy using it. It works like a charm in every country I have been to so far. ! Their customers support is one of the best I have dealt with, and their representatives will do whatever it takes to solve any issue you might face.

I bought this service lifetime subs for 30 bucks. For thr first 3 hours it feels bad, and i wanted to cancel the subscription, asking for a refund. Here's their reply "Sorry we can't cancel your subscription, as your usage exceed 5gb of traffic"

The same day of buying their VPN plan, I wanted to cancel. The app for macOS is just not good, does not have a kill switch or automatic connect feature. I submitted my request via live chat but was required to email them. They would not cancel the subscription, but I had to let them help me. I once again emailed that I really liked to cancel my subscription. They pretty much ignored that and required that they would help me with a connect problem I had. So I followed along, and after they assisted me, once again emailed to cancel. Now they said they could not cancel the subscription, because I had used over 7 Gb's of data. Absolutely ridiculous. I already submitted my request on the same day!

I need to reconnect every 30-60 minutes... Ivacy servers get blocked, and lag. I would not recommened this VPN, it seems like servers are overloaded. It was good the first year, but second year I really hate it. It's a disaster.

Using on Android, app from the Google store didn't work, the solution according to tech support is to download an app from an Amazon server, and allow installs from an unknown source...very suspicious

Hello, I had an issue with setting up my DNS code and where i can find it. I contacted Ivacy support and the person by the name Franklin responded to me very fast, very polite and very professional. He answered all of my questions, and when i still had issues solving it myself he helped even more. I asked him if he can remotely take over my CPU using teamviewer and show me exactly how to solve this issue. Now i can say i learned something new for the day and i am a happier customer because of him and i will recommend this vpn service because of this awesome customer service i received. Thanks Franklin.

Initially I had problems watching US Netflix but with the help of Franklin in live chat, Everything was solved within minutes. Now I'm able to watch Netflix and I bought it at a good price from cyber Monday sale. Worth it.

All is working great for the moment. After Sign-up today.. I had some problem login in at first because I made a mistake in my email but I got an answer from the online help chat from Franklin very fast and he fix it quickly.

I have just begun setting up VPN services with Ivacy. I have had some customer service questions about setting up the VPN on my Nvidia Shield and iOS device. I have had very low wait times and the answers have been direct and easy to understand. They have also taken note of a couple suggestions I have made to improve and add a couple of features. They seem eager to help out and the process so far has been painless. The agents I have dealt with thus far are professional and courteous, whose names are Felix and Franklin. I have yet to test the functionality of the VPN in comparison to another company that I have used in the past for any drops and so forth. The app interface is appealing, their reviews are positive and their holiday pricing is tough to beat. I have 7 days to test out the VPN on my devices and I look forward to putting Ivacy to the test. If you go with this VPN service, do not hesitate to use their very fine chat service as it is definitely the best chat experience that I have ever had online. I give Ivacy high marks, thus far!

Im super happy with the chat support. I ve already used it twice . Franklin was very good and helpfull and it was a very quick way of solving my issues. I also really like that I can send screen shots , that was a great help. And im also very happy with Ivacy vpn in general. Thank you!

Well first I want to say sorry to Franklin that I accidentally close the website we were chatting so I can't reply him anymore. but, it's been a really time asking him to help me with my VPN problems. He is very nice and helped me twice in a really short time. Both his solutions were really helpful and efficient! Thanks again! The app is also good-using! I would definitely recommend this app and Franklin to all my friends and families!

The service is fantastic and the couple of problems I did have were on my end. Technical advice from Ferguson, and his associates who helped me, was fast and excellent. Tech advice was online and by live chat but they always had the answer and I never had to hang on to get fast, excellent advice that worked.

I mainly use Ivacy VPN for Taiwan server, however, the server speed is relatively slow. There are many times that either not connectable, connection error, connection timeout or simply extremely slow in speed after connected. Sometimes I have 0-2 kb/s which is terrible.However, other servers are pretty good, like HK and Japan servers.

I have had a good experience with it so far and also it has a professional support that will solve any issues that you face with. Also the support team provide remote desktop connection that can resolve any possible issues.

Ivacy is a great VPN. Very reasonably priced and works great. Had problems and were solved by Felix. He was excellent and very patient. Would recommend Ivacy to everyone! Plan on using Ivacy for many years. Great support and help also.

After many efforts Felix assisted me via Team viewer ("remote desktop") and sorted all (Netflix connection) problems! Very friendly, knowledgeable and effective. Best real time experience so far! Thanks!

I had a problem connecting to the net. I contacted the support centre and chatted with Felix who couldn't have been more helpful and solved my problem for me. He was extremely patient as I am very technically challenged when it comes to these things.

Ivacy do me a big favor, i can use it to access android.com And its support team is very helpful. Felix told me how to use step by step,I thank him very much! Ivacy is not very expensive, but the speed is very fast.

It has very fast and responsive online technical support, the speed is pretty fast, I can video streaming on its vpn server. I have windows 10 issue using its client, but the online tech-support provides me information on how to fix this issue within minutes.

I have been a happy Ivacy customer and a fan for a year. I will not look for any other, Franklin and the others always handle my problems, they have the best customer service on the planet,thank you always guys!! You know I appreciate you- Thanks Carl

Although I am trying to connect to far servers but I am still getting my full speed in downloading and uploading. Fastest VPN ever, good software, fast connecting and disconnecting. And the top thing they have refund in 7 days and an excellent support team. With the help of the support Mr. Ferguson i got everything to work perfectly :)

I think that I worked the living daylights out of your support services team, especially Franklin and Felix. Franklin was very patient and convincing. I felt confident that he could solve my issue. He eventually did. You should be proud of him. A definite asset.

Franklin was great at fixing my problem. Also very helpful and nice . Ivacy is a very good service. I have had it for quite a long time and have been really happy with it. I give it 5 stars and to Franklin too.

I think I paid around $50 for 6 months with a coupon code to use Ivacy VPN. So far so good. No more "busted" letters from Comcast from torrenting. Easy to use and some servers are pretty fast as well.

Subject says it all, I needed help with creating a VPN connection on my Synology NAS and because I didn't succeeded by myself I went to online chat support of Ivacy and got Franklin's help. He was really helpful and showed me all the way how to do it.

Great VPN,I have been a customer For a while,great service and the best support. They never complain, they just fix it all, doesn't matter what it is. I will be a customer of this VPN for years to come -- special thanks to Franklin, always a great job, thanks again Ivacy and Franklin for always looking after me.

The customer service is fast and informative, my last encounter was with Franklin (support assistant of Ivacy VPN). He helped me upgrade my account and also waited for me since I was away from the keyboard for a few minutes. Ivacy VPN gets around 10 - 20 mbs on most US servers but all depends on your locations and internet speeds. It is fast enough to watch 1080p content and stream the web. It is worth a buy for the cheap price of £27.48 GBP ($34.15 USD ) for 2 years.

Worked well: 1. Ivacy servers are sufficiently fast and many alternatives for servers to choose 2. Support team is blazingly fast on respond. I have problem of billing, paypal had debited my card already but Ivacy send me mail of overdue invoice. I sent ticket for complaint as I cannot use VPN. WITHIN LESS THAN 5 MINUTES I got response from support team ( the name is FRANKLIN...he deserve credit for this!) that the issue had been fixed. I verify this by turning the VPN on and voila..it works again. The fastest response and resolution I have ever had. IT team at my office can never beat this kind of speedy respond, trust me on that... NOT WORKED WELL PRICEY membership, at least for those who had been member for at least 1 year, you SHOULD give good "LOYALTY DISCOUNT"...30% discount won't hurt your profit and will be very much appreciated. Take it as MARKETING COST (it will reduce your tax..right?), because satisfied customers will be willing to spread Ivacy to everyone they know... at no cost

Great service, fast response. No downtime in over 1.5 years. Totally secure. Been using for over 1.5 years and never received a complaint from my ISP for torrents/websites. Like the unlocking of region content!! Amazon prices differ per region!!!!!!!

Awesome VPN. Has a working manual configuration to access Netflix USA. Polite, Friendly and Helpful staff with a quick response. All queries are answered, and the chat help is almost instantaneous. Get the sub! It's worth it. :D

Very good company.They always come with very good offers for their customers. Vladimir made me a great offer: "Lifetime subscription" only $40 I am using only pptp connections.I cannot say that they work 100% but it is easy to connect to the next server and problem is solved. I highly recommend them

DO NOT TRUST THIS COMPANY WITH YOUR INFORMATION! I joined just for one month to try them. After two days they e-mailed me saying that their processors had asked for proof of identity either a copy of the card I joined with or my passport. I am a UK resident. They also stated that if the information was not received within 24 hours they would suspend my service. This was to prevent fraud! I responded and said I was prepared to do so if they would show me in their terms and conditions where they have the right to demand this. They did not reply but suspended me and kept my payment. I assure anyone reading I am a regular guy and this is exactly what happened. If they don't want my business don’t take my money. VPN is for anonymity, at least that’s what I thought AVOID AVOID AVOID

The best online support I have ever experienced. I contacted support via live chat from their website and one second after I was in contact with a support agent named Franklin. I did first write my problem so he already knew and a few seconds after he responded with a solution I should try and with a detailed explanation and best of all the solution worked. It is the best support I have ever gotten. The software is good and the service is stable and fast and have all the protocols you need. Only problem I have experienced is if you have other VPN software (openvpn gui) on the pc it can result in something not working correctly. However, that should not scare you away. Ivacy VPN is really awesome and the prize says it all.

The entire system, from ease of use to the UI, is just amazing! Super speeds, epic customer service, all around best VPN for your $! And Cheap! Try them out, 100% money back guarantee on all services, so if for whatever reason you don't like the service, let them know! Enjoy!

I purchased this service with the view of using on mobile devices only, however the service is excellent and now use for my main VPN. I have had a number of technical question and the 'Live chat' team are superb nothing is too much trouble. I would highly recommend.

I've been with Ivacy for quite some time now and am struck by how they keep constantly evolving - not always in the right direction, mind you, I for instance miss the both excellent Firefox and Chrome plugins and the volume based subscription - but they do continue to make themselves relevant with endpoints in more countries and beefed up performance while still being price-worthy.

No problems and reliable service since my registration in June, 2016. But during the last days I had problems with logging into the servers with all my devices, so I sent an email today, asking for support. It took less than 2 hours and the server-side problem was fixed, even today at Sunday! That's really good service, so I can recommend Ivacy without hesitation!

Ivacy is a solid VPN, but in all honesty it does not work always. On my Android phone it didn't work more often than it did. On my PC it worked, but had weird connection drops and slow speed for the servers nearby (It worked in China, but Japan and South Korea were useless). On the other hand, the UK server worked quite nice, but had high ping for gaming. It is VERY cheap, so that warrants for 3 stars on itself. Also, customer support is helpful.

A very good service. Safe. Speedy. Simple client, a not expert user like me had no problems. I downloaded and installed software in few minutes. No problems. And price very competitive. A good offer. Bye

I've been running ivacy for 2 days and it's terrible. Oh yeah, its cheap... This is fine as a proxy for browsing sites, but it's horrible for gaming - high latencies, connection drops. I strictly do not recommend using it.

Excellent app, works on PC and mobile with same licensed, good UI, many servers across the world, low cost. I got exactly what I was looking for. Does exactly what it's supposed to and also the best value. I did a lot of research before settling on this one.

The Ivacy Support team is amazing. I have been using this service since one year and I am very happy , Today I have switched to lifetime subscription. Using Ivacy is so easy and the speed is great . Never had a problem with these guys.

I have my reservations but it's certainly cheap. Does drop out at times particularly on iPad version and no kill switch on mac os is a shame. No DNS leaks afaik. Easy setup and unobtrusive on mac. Choosing the best vpn is a bit like choosing the best biro. A biro is a biro right?

For years now I have been an Ivacy client. At 1st it was a little hard to figure out the VPN because the internet was still new to me let alone VPN's but when Vlad Nabov came into my life and started taking care of my technical needs my life was made surprisingly uncomplicated ; Under his directions and guidance. No one else had ever taken the time to explain anything to me in the way he did. He understood I did not want someone to just do it for me I wanted to learn for myself and also in case they were not there I was not helpless. I started to understand some of what was going on, a little more at a time, for the 1st time which I VALUE very much & Which I am very much am grateful for and I will always be an Ivacy client now for life. This outstanding ,brilliant man deserves a HUGE raise for all the tremendous work he does going above and beyond for his clients. His massive amount dedication to his clients does not go unnoticed and is significant always putting them first.(for example Vladimir will stay working a considerable amount of time past his shifts end some days if your problem has not been resolved ) ; He is my tech HERO!!! I would have never been able to sort the VPN out without him and his guidance. Plus he is outstanding at providing customer success and satisfaction and a first-rate experience and after being privileged enough to get to know him a bit I can’t tell he is massively committed to his clients happiness. I can't Imagine using someone else. He can fix pretty much anything fast and in a fun environment. I have full confidence in Vladimir. He will write me a note with instructions in case he is not there when I get stuck which happens much less!!! :) He will take the time to show you what he is doing provided he has the time and is not crazy busy which is totally understandable :) . He has helped me with issues a million times that no one else could fix and even if it not directly related to Ivacy but preventing Ivacy from working.Vladimir Nabov has offered me advice. He is exceptionally fast and extremely friendly. He never makes me wait on hold If he is busy he always lets me know when he can give me his full attention so I can log back in without waiting forever on hold. Which is such rare and considerate gesture these days. Also Vlad is a total pleasure to chat with while he is helping fix my issues. Its never a bad experience once, like you so often get nowadays when you need help in this field. I am never on hold , never asked what I did over and over with tech support all because of him. He is very fast and efficient and when he is not there I almost never get my issue solved until he is. Others have tried and always give up on what he does is minutes. I am learning from the best. Their attempts get me nowhere and I am happy to wait for Vladimir and have it done right the first time, plus it is less for him to fix. He always makes sure I am up and running issue free. Not only is he a TECH SUPPORT GENIUS but he exceeds expectations as CUSTOMER SERVICE too. I am very happy IVACY was my VPN choice. I enjoy learning new things from him every time we chat. He truly is my tech wizard but its more like talking to a friend. I highly recommend Ivacy for that reason also. When I have any issues there are a few other customer success team members that treat you like a friend not a number. Thank you Vladimir Nabov 10 stars I would award you for going above and beyond, always being there to fix all my mistakes and to teach me how not to do it again!!! I am very happy I we met before I left Ivacy so I stayed. You are truly amazing and I thank you :D nessa megan

I have been an Ivacy client for a few years and when Vladimir Nabov took over doing my tech support my life was made so much easier the guy can fix anything but he also takes the time to show you what he is doing also. He has helped me with issues a million times that no one else could fix and even if it not directly related to Ivacy . He is SUPER friendly and an total pleasure to chat with while he is helping fix my issues. Its never a bad experience like you would think with tech support all because of him. he is very fast and efficient and when he is not there I almost never get my issue solved until he is. Vlad has stayed longer than his shift has been over to continue helping me in the past because he was not finished not only is he a tech GENIUS but he excels at CUSTOMER SUCCESS AND SERVICE ALSO. I am very glad I choose IVACY and also very happy I met him.

Like everyone else, I was focused on the $49USD for 2 years of service. Immediately, OpenVPN would not connect. A few emails to support, about 24 hours delay, I received a link to another installer package. This worked well for a couple days, but disconnects became more and more frequent - often less than 20 minutes (just watching Youtube, nothing utilizing large bandwidth). More emails to support went unanswered. On day 6 I sent an email to sales to request a refund. This time they responded quickly, within a couple hours, stating that my usage exceeded their 7GB bandwidth policy. To me, this means THEY KEEP LOGS tying bandwidth usage to a user ID. They offered to refund 50% ($25USD) of the purchase price, but the refund never came. When it works, the bandwidth was good. The VPN Kill Switch DOES NOT WORK. When the VPN drops, data is IMMEDIATELY routed to my ISP provider. The VPN Does NOT reconnect automatically (both are check box options in settings, yes, I have them checked) My opinion: I can not trust the Product, I can not trust the Provider. 1 Star is generous.

In the beginning I thought that Ivacy don't support Netflix, but when I contacted the support team they explained to me how it works in all my devices, and now I am using it about hours ago, and I'm satisfied with the support, especially Franklin who was very helpful and kind. I recommend you this VPN Provider.

At first I wasn't sure about Ivacy due to a lot of comments on internet,but I most say it is the best vpn I've ever used,and it's also the cheapest,I highly recommend it, give it a shot,you won't be disappointed!

What a pleasant experience to have been dealing with such a nice support team and extremely helpful. There are no better service on any other VPN site from My experience. Thank You Ivacy! Thank you Vlad If this is support, I can't wait to try the product! Edit: Even after 3 months they still remember you!! Lookup aftersales support in the dictionary, you will find a Picture of Ivacy VPN there. ENJOY!

After submitting a complaint via e-mail and receiving a "half-answer", I contacted customer support via chat. I received a super expedite answer and ample help with solving the issues I was facing. I know there have been many negative comments and I was also getting desperate for the 7-day refund guarantee seemed to not be "going through". However, given the customer support I was given, I am giving them a second chance, hoping this will be a good decision. If all works properly, ivacy should expect my recommendation.

I see a lot of people complaining about Ivacy, don't get me wrong I have had problems but the thing is Ivacy sorted them out in minutes. I see a lot of people saying that the country they try to connect to is not the country that shows up on their IP, I will be honest I had the same but must admit after switching to the new beta client for desktop things seem to be improved. Ivacy is cheap and cheerful, from my experience it's not bad money for what you get in they end. If you get the offer from various websites at the correct time you can find you get yourself a bargain.

After pouring a lot of efforts on finding the right VPN for me, I stumbled upon Ivacy and their price was really good. Tried it and I am very satisfied. Some problems may occur like everything in life but their support team is top notch and get you sorted up immediately.

I am totally shocked and positively surprised by Ivacy. I didn't know about this company before and by accident chose it but I'm so happy that I did that choice. They have the BEST support, speed very good price! If they continue like this in the future as well, I think this is the VPN we are all looking for! Cannot more than heartily recommend this company for you guys if you need that VPN with good service, price and speed. Go for it!

I am using this service already for 1 year. I had some problems but always Ivacy fixed all of them. Customer support is the best, because they are always ready to help their customers. Price is amazing.

It worked well all the time and in case of any issue, there is 24x7 support team to help you out. It's a value for money package as a whole. It works on both windows and Android devices. Haven't personally checked the iOS version so cannot comment on it.

First of all as a vpn service and for the price it's an excellent service and you have too many servers and useful options to use... I recommend it to anyone searching for a strong vpn and a very good price.

Really fantastic customer service. I wasn't even a customer of yours and the agent helped me out with a problem I had. I hadn't heard of Ivacy VPN before, but I will definitely look to move my account to yours when my current VPN expires. Thanks so much for your support!! I will be sure to let others know about you!!

There is no doubt that Ivacy VPN is one of the best VPN providers in the industry for its advanced VPN features like split-tunneling, kill switch, ad-censorship, security protections, etc. and 5-star customer services. Originally, the network conditions of our office were quite awful as the ISP hijacked DNS queries to place pop-ups and ads to our browsers, which, in fact gave us issues and troubles more than you could imagine. For instance, some pop-ups came with viruses, some ads used falsified campaigns to scam us by acting as "Download" buttons to spread adware, and some simply redirected our traffics to phishing sites. Complaints to ISP did not work as they did not acknowledge the above unethical acts. While we were in quite depression, one of our friends persuaded us to give Ivacy a try. Then I navigated to Ivacy and asked on the Live Chat to see if solutions were available to our issues. To my surprise, the support, Vladimir Nabov, told us that problems have been troubled us for a long time could be easily resolved by using the state-of-art VPN software provided by them. I followed the instructions Vladimir gave carefully, hoping to cease all issues that our ISP contributed. Guess what happened next? Our Internet has finally come back! No more ads and pop-ups! Now, everyone in our office can not only experience the true Internet provided by Ivacy, but also improve work efficiency for that we no longer need to spend countless time on OS re-installations for the invasions of adware. It is strongly recommended that anyone who hasn't been on board with Ivacy to join now in order to protect yourselves from being heavily bullied by your ISP. I LOVE Ivacy! :D

I've been using Ivacy for a year. In this period, whenever I need to protect my privacy or bypass internet censorship, it works well (for my daily internet activities). In addition to this, the support team quickly finds solutions for my problems. For all these reasons, I have renewed my subscription. I recommend Ivacy.

The system does work, The online help I found just fine and a Mentor Named Melani was great stuck with me until everything was up and running. The downside is it seems not to work smoothly on every device, on my ipad was very difficult,and one of my laptops stopped working then to get it going again was a long day of figuring it out, then finally online help got me up and running again.

The service has improved alot over the time. Noticeably faster if you are in the US and P2P seems to be working on US servers now, at least when I connect to servers in the state I live in. Faced a problem while connecting when I changed carriers but their tech support helped me by pointing out they had a new version of their s/w on Play which resolved my problem.

I too joined Ivacy in the hope of finding a reasonably priced and good secure VPN. I was very disappointed, for some months actually, but, I contacted support and was told to alter my MTU setting and use an actual IP address in the server tab of OpenVPN in DD-WRT. This has worked miracles, I never would have believed it. I had all of the issues described by others but now it is rock solid. So pleased was I that I freely signed up for another two years. Hard to believe isn't it? But it is true.

Pro's: + Easy to set up + Enough server to choose from + Easy to use (Kodi-app) + Hongkong != China Cons: - Payment with Paypal was a little bit confusing, after paying I was sent back to the "previous" checkout-page, almost payed twice! - Occasionly disconnections

They do not honor the money back free trial.

When my Private Internet Access subscription expired, I looked around for althernatives. Just cus'. Found Ivacy which was quite cheaper (50$ for lifetime suscription!) and was recommended. Gave it a try but it was a huge failure. I tried troubleshooting god knows how many times. Probably a dozen chat sessions, and never was able to get a single day of trouble free use. I'd love to see Ivacy become a quality VPN, but as it stands waaaaay too many issues to be worth it, coming from another VPN which was just click and connect. I'm sure this could be too, eventually, but I'm not willing to spend more time with technical support to find out.

I consider myself a movie freak, I'am always in search for movie torrents. For Torrenting i think Ivacy VPN is the best. Plus its the most cost effective VPN i could find. For me its working quite well. Was facing it hard to configure on my phone but the customer support was super helpful.

low support, softare won't run on win10, I don't know the reason, only worse on one of my Macs, and the other mac wont run. Cheap price, you get what you pay for... :(

I've been using Ivacy VPN service since september 2016 and I have only experienced some slow connections and slow speed on some remote servers. They support openVPN which I'm using on my Linux laptop. Also using their apps for Windows and Android. Would like a kill switch in Android app. First time login did'nt work but I tried to connect with their online chat support, the supporter was on the spot, asked me for some info about the problem and within minutes I was up and running. As for openVPN setup on Linux I asked for a guide via email support, they responded quicly with an easy to use guide. This review is based on only 3 months use of their service.

Even since the dawn of smartphone-era, i'd been hearing things about vpn, what it is and why users need it. well, i jumped on to the bandwagon real fast and has since been a user of HSS. I used the freebie HSS until i came across ivacy just past year. it's been a year and i've never really encountered severe issues. i mainly use for 3 things: 1. bypassing geo-targeted restrictions, 2. legit torrenting and 3. to browse without having to worry about logs or ip leaks. Been a year an so far, things are looking great. I have used it for gaming a couple of times too, usually for GGPO and Fightcade via my laptop and the pingdrops aren't really significant. On top of insignificant drop, i didn't fee any drop or latent in having input motions getting registered by the emulator either. So all in all, i'd say it's pretty decent. When it comes to cons i would say that during the past years i did get server-downs like three or four times but each time, the issue didn't take days to resolve. plus, i found their support team really helpful in configuration of certain apps and software.

Server bandwidth must be very small. So, if there is more than one concurrent user, you are screwed. One of China servers is actually in Hong Kong. It appears that if one server is down, the provider simply cheats by redirecting it to a server elsewhere to cheat user from thinking the server is still up.

I've been using Ivacy for about a week. I was concerned at first because I couldn't get it to work in OpenVPN client mode on my DD-WRT-configured router, plus I didn't like the idea of disabling NAT and firewall as their instructions instruct. But after a password change it does work on the router, and without disabling NAT and firewall. Prior to getting it to work on the router I installed Ivacy on my PC and liked the interface, but since I wanted it on my router and it wasn’t working at the time I asked for a refund. They didn't respond to my refund request after a few days so I can't say I would have gotten my money back, but after it started to work on my router I canceled the refund request and the gentleman on the live chat said he took care of it for me. And speaking of chat, the two agents I've typed with have been very helpful. My one remaining concern is Ivacy's lack of dedicated DNS servers, but from what I've read so far using public servers such as OpenDNS or Google isn't an issue. And the speed is equal to when I connect with my other VPN service and the price is about 75% lower. So fingers crossed since I'm signed up for two years, and so far so great.

It started out ok, and now it can't hold a server long enough before you have to find another one if you can find one that is running. Just a big pain.Yes I took a year sub. cheap got what I paid for nothing but a hassel

I don't understand how you could give a high score of 4.8 basing on their advertisement or reading their website. You should install, use for some time and use all their protocols before submitting a review ! I subscribed to their services on June 2016 for one year @ $1.83 PM. For six months everything worked well, so I extended their service for 2 more years. Then the problems started, the nearest servers would fail and I had to always rely on distant servers with a very high ping and low speeds. Their P2P services have become terrible ! Their customer service is pathetic ! They tell you to do this and that and probably never understand what our problem is. And another irritating thing is they do not give refunds, even for the period starting from December 2016 ! I do not know how to get the refund !

I have used plenty of VPN services before and had nothing as bad as this. Even some free VPNs in the market out there are better than this. I mainly use VPN for using VOIP services as they wouldn't work otherwise in my country. And getting this VPN was the worst decision as to date, I have NOT managed to get through a CLEAR / CLEAN voip call. Its stuttering, breaking and most of the times does not even connect. They have TCP / UDP protocols on iphone through OpenVPN - very confusing and useless! I got this service basically reading reviews on here and now Im hugely disappointed as to why the reviews below are FALSE. They do not even match to what company offers. They don't even have an iphone app yet. I will never be taking ivacy VPN again. I've lost my money by trusting you guys to get Ivacy but will never ever recommend anyone getting this VPN. Don't waste your time on this VPN guys. Go find a better one!

Oh Lord, this service is crap. I can't stress it enough! Never ever subscribe for ivacy. I paid for this service and I could barely connect, 20 minutes after I immediately asked for a refund. I didn't get a refund till today, contacted PayPal for help, they could not help, however ivacy said i used 2000mb(a service that I could not use) against their 500mb refund policy. Iwan is right, always read their hidden and tucked away refund policy, I wish I saw it before but honestly I thought it was a good service. Becareful, Ivacy is fraud! Service is crap and customer care is awful. Never Ever subscribe for this crappy service! Go for express vpn instead. They are the best.

I subscribed to Ivacy mainly because of the recommendation of your site, and i would not have done it, if the real user's average score would have been shown. No hard feeling with your site, but you should change that. I figure that most or your readers would not understand my french feedback right away. This is why i decided to rewrite it in English. If you are to keep only one of them, keep this one instead of the french one, although i would prefer to have them both. I subscribed to Ivacy vpn because he had the best rates in the market. I even took a 2-year subscription because it was the cheapest. I've dealt in the past with several VPN providers and I've never had anything like this. My open tickets to their hotline are increasingly numerous. Beyond the instability there is a feature to disconnect the internet if the VPN stopped. I set up this feature, and later, the VPN was disconnected, but the internet did not stop. I stayed visible for hours while I thought my vpn behind. Then they made me uninteresting recommendations such as disconnecting my firewall (bitdefender). As I refused, they asked me to substitute the Microsoft firewall . I asked to be refund, they finally told me that I transferred too mant bytes to be eligible for a refund. The problem is that their trying policy is insufficient to take the measure of the unsatisfactory that they provide. Last night the service became completely inaccessible for about 12 hours until i figured out by myself how to turn around. Let me explain : For a given preferred usage of vpn, they ask you to choose in which country your want your ip to be visible. And then, they take you to a country different than the one your originally selected. So what ever i chose (UK, Belgium, Netherlands, Luxembourg), i was rerouted to Germany, and germany was down !!! I had to change my preferred reason of connection, and it worked again. For this precise reason, i found myself once connected to an USA server although i reside in Europe, with a dramatic reducing of my ping and internet speed. Another flaw : most of their servers only work with PPTP or L2TP and not with the other protocols.

Any savings you make using this very cheap VPN will be offset by the weird way that it works, requiring you to buy a second modem to install the VPN software onto. Don't know any other VPN that does this, and combined with it being Chinese makes me very very suspicious as to what is actually going on here. I would avoid this VPN like the plague

Why would you trust a VPN based in Hong-Kong? Is it not under Chinese rule! Who's to say who is looking at your data? Can you trust them or any VPN providers? Pays your money make your choice.

Well, Ivacy being the newest entry into the VPN market, it has created a ripple effect. As an avid VPN user, I must say that they are offering the best subscription package when it comes to pricing. As far as user experience is concerned, it all depends on individual’s needs and interests. Other than that there is still a lot of room for improvement in customer support area. They have recently revamped their infrastructure, and are now striving to make their presence felt in the market.

For a service that comes at a mere $1.83/month, Ivacy is a pretty decent VPN service provider. Ample servers, good speed, and a User-friendly interface- what else do you expect from a service that is dirt-cheap? Been using it for 1 week now, I can safely say that being a relatively new player in the market, Ivacy has surely proven its mettle. I have read bad reviews about it and I seriously don't know why. I think it varies from user to user but if it works for you, well, it works like a charm. So, it's a Big Yes from me, if you are in search of a cheap and reliable VPN service.

I have been using Ivacy VPN for more than 6 months now, and for the price of $1.83/mo, it's literally a steal. Where a lot of VPNs are blocked by Netflix, Ivacy works just fine. In the past 6 months, I have seen this service grow and getting better every day. I had several issues with the speed of the server, and guess what, they've recently deployed a new P2P optimized server in US. Maybe it's deployed because of great demand from various users, but the main thing is that they solved the problem, and they are very proactive in this matter. So, in my opinion, it's the best VPN you can get at the price it's being offered. Really satisfied with Ivacy! Cheers!

if you are considering Ivacy for privacy dont as they Log and I have proof. If you want to circumvent geo blocks than this privider is ok when it work but it doesnt and tough luck trying to get refund

Firstly, this is a Chinese VPN. So you are handing all of your data over to China. They lock you into their app, if you use Linux or simply want to use your own OpenVPN client you will find that disconnects happen every 20 minutes, you have to retype your password every time and there is no option to reconnect. Any attempt to add options to the .ovpn config file will lead to rejection by the server. By the way, disconnects happen every 20 minutes anyway, but they recently added a 'reconnect on disconnect' to their own app, so obviously they have some sort of motive to keep you using their app. I have been a subscriber for one month.

I personally was not entirely satisfied so I asked for a refund and I was refunded although I slightly exceeded the quota to be eligible for a refund. I also got very quick replies whenever I emailed them. The service is rather cheap (US$ 21.95 for a year)

Really loved the way it worked out for me at these low prices! highly recommended!

I use it for torrenting and it gives great speed. That’s what I want and that is exactly what I get everytime!

On n'arrive pas à charger un lien torrent, sous Ivacy (vu avec lien-torrent et torrent9.bz). Il faut le charger en dehors du VPN, puis lancer le chargement du fichier après lancement d'Ivacy Ce n'est vraiment pas pratique.

Долго не мог решиться - покупать этот VPN на Lifetime основу или нет, поскольку встречались и хорошие и плохие отзывы. Посмотрел на сайт провайдера, работает 11 лет - а это уже неплохо. Пообщался с поддержкой - оперативно, быстро и вежливо отвечали. Решился все-таки отдать кровные 20$ и посмотреть - что это за зверь такой (по сути, мой первый платный VPN) и... Мне чертовски нравится. Высокая скорость соединений, тесты проходит на ура, смотрю стримы в HD и даже не замечаю, что пользуюсь VPN - а это именно то, чего я и хотел от платного VPN сервиса. Так что, пока никаких проблем нет, моя оценка 5/5!

je peux pas être remboursé malgré j'ai pas dépassé le premier jour . leur logiciel pour changer du location il faut le désinstaller et réinstaller ... beaucoup de problèmes. Vous pouvez voir leur politique de remboursement ça fait mal au coeur , il ne rembourse que celui qui paie par carte bancaire parce qu'ils sont obligé.

Witam. Zakupiłem abonament (Life Time) w promocji na jakiejś tam stronie i złego słowa nie powiem na ich temat. Wszystko ok. Serwery działają zajefajnie i nie widziałem żadnego pinga powyżej 50 ms a posiadam internet mobilny.

Sur Mac ou android, fonctionne dans l'imaginaire. Rien sur tablette android: l'adresse IP ne change pas, on est à découvert. Sur Mac, prend un temps fou à se brancher, lent et lag constant. Ne vaut pas la peine d'être installé.

I paid for two years, but since I'm not really good with computers and in fact I don't need VPN , immediately canceled my subscription. Fine communication with helpdesk and money refunded very quickly. Compliments

I live in USA for 2 years and use VPN to access content from my home country. For the past years I've been using a free VPN trial and was ok. I've decided to pay a VPN to have more access (the free trial only allows 2 times 20 min day) and after read some reviews I choose IVACY. It is terrible, the internet get SO SLOW that you can't watch anything... it takes forever to open google.com after you connect to their server. I would not recommend and I wish I could have my money back.

I have absolutely nothing wrong to say. Cheap price, stable, easy to configure, reliable so far, the bandwith is nothing crazy but still acceptable. i didn't contacted their customer service so far so I can't say but honestly for the price, I can't complain. i am more than satisfied

Mimo w miarę dobrych opinii VPN wydaje się być dużym nieporozumieniem. Najniższy ping jaki udało się znaleźć wśród ich serwerów do 150, średnia w granicach 200-300. Transfer natomiast ani razu nie skoczył powyżej 200kbps, nie tego się spodziewałem. Nie polecam.

J'ai souscrit à ce vpn parce qu'il avait les meilleurs tarifs du marché. J'ai même pris un abonnement de 2 ans parce que c'était le plus avantageux. J'ai déjà eu affaire par le passé à plusieurs fournisseurs de VPN. je n'ai jamais rien eu comme celui ci. Mes tickets ouverts à leur hotline sont de plus en plus nombreux. par delà l'instabilité, il y a une fonctionnalité permettant de déconnecter l'internet si le vpn s'arrêtait. J'ai mis en place cette fonctionnalité, puis le vpn s'est déconnecté, mais l'internet ne s'est pas arrêté. Je suis resté visible pendant des heures, alors que je croyais être derrière mon vpn. ils m'ont alors fait des recommandations inintéressantes comme par exemple de déconnecter mon firewall (bitdefender), puis comme je l'ai refusé, ils m'ont demandé de lui substituer le firewall de microsoft. j'ai demandé à être remboursé, ils ont fini par me dire qu'ils transmettaient. Ce soir le service est devenu completement inaccessible. Est ce parce qu'ils l'ont arrêté pour me rembourser (je n'ai reçu aucune notification en ce sens). je tiens évidemment à la disposition de votre équipe d'évaluation mes copies d'écran prouvant la véracité de nos échanges.

Модераторам: пожалуйста, удалите мой предыдущий отзыв, он неактуален. Качество самого VPN-сервиса хорошее, скорость высокая. Но могут попросить верификацию, а вы об этом и не узнаете (не все почту каждые 5 минут проверяют). После покупки проверьте мыло через некоторое время. А то могут резко заблокировать аккаунт, что меня очень разозлило (отсюда и гневный отзыв). А техподдержка работает очень неспешно. Пока что это единственный минус сервиса.

Здравствуйте. Я почитал много отзывов об этом провайдере, решил попробовать. Попробовал. Целых 2 дня. После чего они просто молча заморозили мой аккаунт. Техподдержка молчит. А подписку я покупал на 2 года. И ничего от них я не дождался. Даже мой предыдущий вшивый недопровайдер VPN'а с глючным приложением под Windows такого себе не позволял. Политика возврата денег у них тоже интересная. Согласно ей возврат возможен только если услугой вы почти не пользовались. Самое явное ограничение - 500 МБ трафика, которых явно не хватит для теста на паршивость. Вернуть деньги ну просто нереально. Мой вам совет: не пользуйтесь услугами этого "провайдера". Бегите к любому другому, благо их много (называть не буду).